Project Manager

A Project Manager is primarily responsible for the internal management of multiple client projects, and assisting Consultants in serving select clients.

Key Responsibilities

Project Management
  • Keeps track of multiple project timelines and alerts consulting team members as well as client team members of any changes along the way.
  • Provides proactive leadership to consultants and clients to identify and avoid or mitigate potential obstacles, schedule conflicts and challenges, and find solutions when needed.
  • Meets key deadlines for report writing assignments and delivers high-quality, high-value content. Prepares client presentations and reports in a highly professional manner, free of errors, ready to be delivered on time.
  • Keeps track of project commitments and alerts supervisors to any upcoming overlaps that might cause restraints on time and resources.
  • Supports the success of the consultant team by providing ongoing project updates and access to resources.
  • Attends weekly/biweekly calls with assigned consultants for client update/status review to keep projects within project timetable.
  • Communicates the status of each client engagement through the use of online project management software (e.g., Basecamp or Asana).
Client Interaction
  • Prepares for and participates in project setup and status meetings/calls between consultants and clients (typically via Zoom).
  • Communicates regularly with client teams and provides reminders and encouragement as needed.
  • Trains and works with client administrative members for each project (Feasibility Study Associates and Campaign Managers).
  • Communicates with clients and TFG staff in a clear, timely (within 24 hours), and professional manner.
  • Works closely with consultants to provide assistance to clients.
  • Cultivates long-term relationships with key leaders and staff at client organizations.
  • Proactively serves and provides leadership to clients.

Core Values

  • Efforts are driven by strong moral principles.
  • Communicates clearly and honestly with colleagues and clients.
  • Fulfills his or her commitments to colleagues and clients.
  • Promotes client success ahead of personal or firm interests.
  • Seeks to propose and deliver solutions that are appropriate for each client.
  • Demonstrates a willingness to go the extra mile and exceed client expectations in effort and results.
  • Looks for ways to provide formal or informal leadership with his/her peers at The FOCUS Group. Embraces continuous improvement and looks for ways to improve the business.
  • Provides leadership to clients by serving as a trusted advisor to them.
  • Consistently takes the initiative to help clients, projects and new business opportunities move forward.
  • Demonstrates a commitment to developing long-term, mutually beneficial relationships with clients and co-workers.
  • Seeks out opportunities to increase the value delivered to clients.
  • Seeks to be efficient in the direct or indirect use of client resources.


  • Experienced with standard office programs such as Word, Excel, PowerPoint, Google Drive, Dropbox, Zoom, and other basic office software and equipment
  • Experienced with Project Management platforms such as Gantt Charts, CRMs, Basecamp, Asana

  • This is a full-time, salaried position
  • Must be able to work in the St. Augustine office
  • Must be able to travel to staff retreats and occasionally for client meetings.
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